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Dear Barry,Thank you for your review and for sharing your experience. Great support lots of great missions to increase your fun Dear Michel,Thank you for taking the time to share such detailed feedback. After submitting everything they asked for, customer support completely stopped responding.
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We’re glad to hear that you found our support team very good and capable of solving your problem. We are delighted to hear that you enjoy the casino experience and that our customer service met your expectations. We recognize how important transparency, consistency, and respectful communication are, particularly when a player has made a clear decision regarding their account.We encourage you to reach out directly so your concerns can be formally received and addressed through the appropriate channel. Situations involving account status, documentation, and transaction timelines can understandably feel stressful when responses seem delayed or unclear. We understand how exhausting and frustrating this experience has been for you.We regret that your interactions with support and the overall process did not meet your expectations. This raises serious red flags regarding player protection and responsible gambling.
While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future. wino casino login The maximum allowed bet for wagering the bonus is 2 EUR. Thank you for your time, and I look forward to your response. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed.
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They refunded only my initial deposit and confiscated the rest of my balance. I eventually requested a withdrawal of my winnings. Account closed and winnings confiscated after verification and accepted deposit I’ve since went onto my account and I now can not access it. Please notify us if your withdrawal is processed before then. I have scheduled a follow-up for 5 days from now to check on the status of your withdrawal.
Customers support is always very…
We are sorry to hear about the issue with your withdrawal and understand your concern. At the very least, my deposit is refunded, or a partial goodwill payment is made. Did not block me or flag me at any point for being a UK-based player.
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